The user can either wait until the current user exits the file, or they can open a copy of the file to make changes on. If a user tries to open a file on a network and the file is locked, Word will display a dialog box informing the user that someone else is using the file. This prevents users from simultaneously making changes to a file, which can cause confusion and data loss. In a networked environment, Microsoft Word locks data files on a network preventing them from being edited by more than one person at a time. You should be able to retrieve at least portions of the document, if not the entire thing, if you take time to carefully identify what’s causing the problems and using these tricks to get around them. The key to getting data out of Word documents that won’t load is to not panic. Whether networked or stand-alone, documents may also fail to open because the data file itself is corrupted or because the file is being loaded from a damaged floppy disk. In a networked environment, documents may fail to open due to permission problems or file sharing problems. But to recover information from a Word document that doesn’t open, follow these steps. Most of the time, Word documents load with little problem. In fact, there is probably a lot of very important corporate information tied up inside Word documents in your organization. If there’s one application that’s used more often than just about any other, it’s probably Microsoft Word. Try these tips to help make the recovery. When a Word file refuses to open, you need a way to get to the information without losing data. Microsoft Word is used to hold a lot of corporate data on a daily basis. So somehow Office has linked my Microsoft Account to this organization of Office 365 and it refuses to use the correctĪccount.What to do when a Word document won’t open I have also worked with other Office 365 organizations which I can easily add to the connected services in Office and they work fine. Not capable of automatically selecting the account to use. I have access then, but it is really annoying because every time I want to open a document, I have to open Word, switch accounts, close Word and open the document. As a work around I can add my Office 365 account as a separate Office account. However, if I restore my Microsoft Account in Office again by entering my password, the problem is back. At this point, if I try to access SharePoint, it asks me for my credentialsĪnd I have access to the documents.
If I also remove the credentials for my Microsoft Account, Office cannot sign in anymore.
Removed all my Windows credentials via the credential manager in the control panel. But because Office syncs al my settings, I got the same problem on all my pc’s. I can sign-in with my Office 365 account and the location is added, but I still cannot open documents. Add Office 365 as a connected service in Office. Remove all my browser history and temporary files
I cannot figure out how to make Word use my Office 365 account. It suggests to sign out and login with a different account, but this leads toĪ page that does not exist. If I click through to go back to the website, it show me that it tried to login with my Microsoft Account and that this account does not have access to the site. Sometimes it shows a screen which says "Something In the web version everything works fine, but if I want to open a document in for example Word, it says the document cannot be opened. The problem is that I can no longer open documents in Office. Because I now have an official Office 365 account, we removed my Microsoft Account from SharePoint.
A few days later I received my official Office 365 account, so I also got e-mail etc.
To get temporary access to SharePoint a colleague invited me on my Microsoft Account to gain access to SharePoint. When we started the project, I did not have an Office 365-account yet for the organization I was working for. Problem: I cannot open Office documents from SharePoint on Office 365 because Office tries to sign in with my Microsoft account instead of my Office 365-account.